- The sensor doesn’t work on my ear or finger. I’ve tried cleaning it several times with no luck.
Please make sure you connected everything correctly. You can just watch first instruction video at Video Guide.
- I don’t have a CD-ROM drive on my laptop. Is there a way to download the software?
You can download upgrades only. To install software on laptop without CD station just copy whole CD to portable memory (like pen-drive) on another computer.
To install click StoneSetup.
- Software starts but I don’t see any games. What should I do?
Please install free Windows software Flash. You can dowload it at https://get.adobe.com/flashplayer/
For more answers please check Video Guide page.